Privacy Policy for ArtistAce.com

1. General

This Privacy Policy describes how Metriola Co., Ltd.
(“Company”, “we”, “us”) processes personal data of users of
https://artistace.com (“Website”). We process data in accordance with Thai PDPA
and, where applicable, GDPR.

2. Data Controller

Company: Metriola Co., Ltd.
E-mail: [email protected]
Website: https://artistace.com

3. Data we collect

3.1. Data you provide

  • Name and contact details;
  • Phone number and e-mail;
  • Booking and order information;
  • Information submitted via forms.

3.2. Automatically collected data

  • IP address;
  • Browser type and OS;
  • Date and time of visits;
  • Visited pages;
  • Cookies and similar technologies.

3.3. Data from third parties

  • Payment providers — payment confirmation;
  • Analytics and advertising platforms;
  • Online booking partners.

4. Purposes of processing

  • Booking events, workshops and services;
  • Managing client records and schedules;
  • Payment processing and invoicing;
  • Responding to user requests;
  • Sending updates and promotions (with consent);
  • Improving Website performance;
  • Security and fraud prevention;
  • Compliance with legal requirements.

5. Legal bases

  • Performance of a contract;
  • Legal obligation;
  • Legitimate interest;
  • User consent.

6. Cookies

We use cookies for proper Website operation, analytics and personalization (with consent).
You can manage cookies in your browser settings.

7. Sharing data

  • Payment providers;
  • IT and hosting services;
  • Analytics services;
  • Event partners;
  • Public authorities when legally required.

We do not sell personal data.

8. International transfers

Data may be stored and processed outside your country. We ensure adequate protection.

9. Data retention

Data is stored for as long as required for processing purposes or by law, after which it is deleted or anonymized.

10. User rights

  • Access;
  • Rectification;
  • Erasure (where applicable);
  • Restriction;
  • Objection;
  • Data portability;
  • Withdrawal of consent.

11. Security

We apply reasonable security measures, but absolute security cannot be guaranteed.

12. Marketing

Marketing communications are sent only with your consent. You may unsubscribe at any time.

13. Third-party websites

We are not responsible for privacy practices of third-party websites linked from our Website.

14. Changes

We may update this Policy. The current version is always available on the Website.

15. Contacts

Company: Metriola Co., Ltd.
E-mail: [email protected]
Website: https://artistace.com